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1. How Do I Receive Community News by Email?

Now that you’ve gained access to this site, you will automatically be signed up to receive the twice-weekly Life In Estrella email newsletter. The process takes approximately one day to complete.

If you decide you’d like to stop receiving the newsletters on a temporary basis, you may unsubscribe by clicking on "Unsubscribe" at the bottom of the email.

If you have Estrella community news ideas for an upcoming edition of the newsletter, please feel free to email the idea and a related photo to cbernard@ccmcnet.com. The newsletters include stories about, or directly related to, Estrella residents, services, efforts and happenings.

2. How Do I Receive Copies of the Life In Estrella Magazine?

The official publication of Estrella, Life in Estrella magazine, arrives the first week of each month at homes in the community. Copies of the publication can also be found at Starpointe or Presidio Residents Clubs, the Estrella Community Services Office, the CantaMia Residents Club, or at the Newland Welcome Center. If you are not receiving the magazine on a monthly basis, please send a note to cbernard@ccmcnet.com.

How Do I Opt-Out of Receiving Monthly Editions of Life in Estrella Magazine? 

If you would like to read the online edition (here on this website) of the monthly magazine only, opting-out of receiving a hard copy, please send your Estrella address and homeowner’s name(s) to ajohnson@ccmcnet.com. The process of removing you from the mailing list may take up to two editions to complete.

3. How Do I Learn More About Community News and Happenings?

To learn more about the latest notices, closures, holiday hours of operation, and community events, you may connect in the following ways:

1. Life In Estrella email newsletters (distributed up to twice a week)
2. Browse this website to learn more about the community (new info is being added daily)
3. Follow us on Twitter at "Life In Estrella"
4. Follow us on the official "Life In Estrella" Facebook Page
5. Club lobby flyer racks will let you take away event news flyers
6. Club and Community Services Office lobby monitors inform you of news and events
7. The monthly Life In Estrella magazine is chock full of stories, news, events and upcoming happenings
8. Visit the Newland Estrella website at www.Estrella.com. Share this site with your friends and family!

4. Attend An Upcoming Resident Orientation-It's FREE!

Twice a year a complimentary NEW Resident Orientation is held to summarize Estrella’s amenities, services, events, and community news options. Attendees enjoy networking and refreshments. Watch the event calendar on this site to learn when the next orientation event will be held.

5. How Do I Advertise in the Life in Estrella Magazine?

You can advertise your product or services in the official publication of Estrella, Life in Estrella magazine, by sending a note to salesaz@p2odepublishing.com, or by calling (480) 648-4859. NEW reservations for ad space are due by the eighth business day of the month, prior to the publication date. Monthly circulation of the magazine is more than 7,000 copies, mailed directly to homes in Estrella and CantaMia. This number includes copies that are available in the Estrella Welcome Center, all Estrella model home offices, both Residents Clubs and the Community Services Office. Thank you for your interest!

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1. Can My Family Members And Guests Park On the Street?

Street parking negatively affects the curb appeal of a neighborhood, can be dangerous and prevents street sweepers from effectively cleaning the roadway; therefore, street parking is prohibited in Estrella as is parking in gravel adjacent to driveways, on sidewalks or on landscaped common areas.  Street Parking Waivers are available for authorized passenger vehicles of residents or visiting guests and  may be granted for a period of 3 consecutive nights, but no more than 24 times per year.

2. Can I Park My RV, Camper, Trailer or Boat on My Property?

Parking of recreational vehicles and trailers is prohibited in Estrella, except in fully enclosed garages. If you or your guests need to park an RV or trailer on the street or driveway, you must obtain Parking Waiver which may be granted for a period of 48 hours, twice a month.

3. How Do I Request a Parking Waiver?

To request a Parking Waiver contact Compliance at the Community Services Office (623) 386-1112 (Monday - Friday 8 a.m. - 5: p.m.). After hours and weekends you can text or call Community Patrol at (602) 329-0462 .  Please provide your name, street address, dates requested, call back number and brief description of the vehicle(s).

4. What Are My Trash, Recycling and Bulk Trash Pick Up Dates?

Trash & recycling pick up is every Friday unless it is a holiday in which case collection would be the following day. Bins may be placed at the street after 5:00 p.m. the night before pick up. Bulk trash collection varies by neighborhood. Please visit the City of Goodyear Sanitation Services Website for more information.

5. What Are the HOA Rules For Trash/Recycling Container And Bulk Trash Placement?

All trash shall be stored in covered containers. Trash/recycling containers must be stored in the garage, or in rear or side yards behind the wall enclosing the side yard where they are screened from view from the street or adjacent properties. Trash & recycling containers may not be stored in the front yard of any home and should be removed from the trash pick-up area on the same day that trash pick-up service is provided. 

Bulk Trash must be left in the street next to the curb in front of your property. All items should be placed away from electrical boxes, cable boxes, mail boxes, poles, water meters and existing landscape. Residents are prohibited from placing their bulk trash outside before 6:00 a.m. on the day prior to trash collection. Any debris that may be remaining after pickup is the resident’s responsibility to remove within 48 hours of pickup.

6. How Do I Keep My Landscape Compliant With The HOA Rules?

A healthy, mature and well maintained landscape with variety of plant species will add great value to your home. Therefore all landscaping must be maintained in a neat and attractive condition. Specific quantity requirements for front yard trees and other plants have been established to create a consistent and desirable streetscape image within single family neighborhoods. Additionally, the visible side yards of all corner lots must be supplemented with shrubs and accent plants to establish landscape height variation in these areas. Minimum maintenance requirements include: watering, mowing, edging, pruning, removal and replacement of dead or dying plants, removal of weeds, tree sprouts, noxious grasses, plant debris and removal of trash. Gravel depth must be maintained in order to ensure full coverage of all unpaved (dirt) landscape areas and irrigation lines.

7. How Do I Report a Barking Dog?

Often times having a conversation with the owner of the noisy pet is the best option. If this doesn’t solve the problem, residents are encouraged to contact City of Goodyear Code Compliance Division/Barking Dogs or at (623) 882-7815. If barking occurs at night, early mornings or weekends, contact the Goodyear Police non-emergency number (623) 932-1220. You may also relay the times the barking occurs to the Community Services Office and we will try to verify and send a courtesy notice to the pet owner.

8. What Do I Do If I Get a Courtesy Notice Or Notice Of Recurring Violation/Fine?

Please take expedient action to correct the issue brought to your attention. A Courtesy Notice is sent to inform you that a violation was observed and how to adhere to the Rules and Restrictions of the Community.  You have 14 calendar days from date of the letter date to correct the violation.

A Recurring Violation (Notice) is issued, when a resident fails to initiate corrective action due to a previously noted violation or recurrence of a that Violation within one year from the date of correction is observed. Please take expedient action to correct the issue brought to your attention.

For more information or to view the fine schedule please see the Community Handbook. section 8.9.

If you have any questions, please contact the Compliance Department at (623) 386 - 1112 or via e-mail at aolson@ccmcnet.com or theacock@ccmcnet.com.

9. How Do I Report a Violation In My Neighborhood?

You can complete the Report a Community Concern form or contact Compliance Monday through Friday 8 a.m. to 5 p.m. at (623) 386-1112 or via e-mail at aolson@ccmcnet.com or theacock@ccmcnet.com.

Weekends and after hours, please contact Community Patrol at (602) 329-0462.

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1. Can We Immediately Sign Up For Membership As Soon As Our House Closes?

Yes, please bring your closing documents to the Community Services Office as proof you are an Estrella home owner.

2. Will I Be Charged a $100 Membership Fee If We Moved Into Another Estrella Property?

As per the Estrella Community Handbook (CC&R's), "When property changes owners by deed or changes tenants by a Property Transfer Document, a membership fee of $100 will be charged." 

3. I'm Renting, What Do I Need to Do to Sign Up for Membership?

A Property Transfer Document must be submitted (to the Community Services Office) for a minimum term of 60 days by the property owner or property manager. This must be done prior to you stopping by the Community Services Office for membership processing. A property is limited to four (4) record transfers per calendar year. 

4. Does Everyone in My Household Get to Have a Resident's Card?

A photo identification card is issued by the Community Services Office to residents ages 10 years or older. 

5. Can I Pay Assessments at the Community Services Office?

Yes, payments can be made in form of a cashiers check, money order, or personal check only. Memberships, activities and events may be paid with a credit card, cash or check. 

6. What Are the Benefits of Signing Up For Direct Debit to Pay Assessments Through CCMC Versus Online Banking?

If there is ever an increase in what you owe, the Community Services Office automatically makes the changes for you. When you pay online or through your bank, you will have to manually make the changes. 

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1. What is the Street Sweeping Schedule for My Neighborhood?

If you live in a gated community, the street sweeping schedule for 2020 is the 2nd Wednesday of every quarter:

March 11, 2020
June 10, 2020
September 9, 2020
December 9, 2020

If you live in a non-gated community check with the City of Goodyear for your street sweeping schedule.

2. Who is Responsible For the Landscape Maintenance in Estrella?

The Estrella community is a large geographic area with varying landscape managers.

Estrella Facilities Maintains:

1. Five feet beyond all common area walls

2. Landscaped area from common area wall to sidewalk

3. Landscaped area within parcels from sidewalk to street (i.e. street scape)

4. Landscaped medians within parcels (i.e. neighborhoods)

5. All non-homeowner land within gated parcels including gates, streets and sidewalks

6. Parcel Monument Signage

7. Parks/Playground (i.e. Tot Lots)

8. Ramadas

9. Retention basins

10. Star Tower

11. Starpointe, Presidio, Amphitheater, North & South Lakes

The City of Goodyear Maintains:

1. Cotton Lane/Estrella Parkway round-a-bout
2. Landscaped areas along arterial streets from the curb to the sidewalk (arterial streets are major streets like San Gabriel, San Miguel, Estrella Parkway, Calistoga, Elliot and Willis road)
3. Landscaped medians along arterial streets

Newland Communities Maintains:

Newland Welcome Center dirt lot
Unincorporated parcels

Maricopa County Maintains:

1. Estrella Regional Park
2. Other

Other

1. Commercial property (corner of Estrella and Elliot; Elliot Market and Safeway)
   1. Managed by Kitchell Corporation, (602) 264-4411; Christen, Administration D.L. 602.631.6114
2. Estrella Mountain Church
   1. Ann Knister, Office Administrator, (623) 386-0300; www.emcaz.org
3. Fire Station #182, Estrella
   1. 10701 S. 175 Dr. – Goodyear, AZ 85338,
4. Arizona Diamondback Devotion Field
5. School District Property
   1. Juan Ceja, Deputy Superintendent, Liberty School District; jceja@liberty.k12.az.us
6. State Trust Land (Preserves)

3. Who Do I Contact About My Mailbox?

The HOA maintains the mailbox lights, the supporting structure and the parcel boxes of all VCA monument style mailboxes.  To report an issue with a VCA monument mailbox cluster please use the Report a Concern section of the website.

The grey ECA mail box clusters are the property of the U.S. Postal Service and are maintained by the USPS (623) 882-9194.

Mailbox keys are transferred to new homeowners by the builder/seller.  The HOA does not provide individual mailbox keys. If a key is lost or damaged residents can contact J.K. Postal (602) 332-9380 for replacement service at the resident’s expense.

If an individual mailbox or mailbox lock is damaged the resident can contact J.K. Postal for service at the resident’s expense. 

4. Who is Responsible for Estrella Streets and Sidewalks?

The Estrella HOA is responsible for street and sidewalks in our gated communities. Please Report a Concern to let us know about issues related to streets and sidewalks within a gated community.

The City of Goodyear is responsible for streets and sidewalks including, repairs, safety issues, trash, graffiti and vandalism in all other areas. 

5. Who Do I Contact About Problems With Estrella Street lights?

The HOA maintains the ornamental lighting along Estrella Parkway & Elliot Road, and all street lights within the gated communities.  Please Report a Concern to let us know if you see a light out.

The City of Goodyear maintains all other street lights.  To report an issue with a City street light you will need to make a note of the light’s number which is located about seven feet up on the light pole and will begin with an “S” or a number “1”.

6. What Kind of Fish Do We Have In North and South Lakes?

North and South Lakes are stocked at least once a year with a variety of fish to help control midge flies, aquatic weeds and algae, as well as sport fish for residents who enjoy fishing in the lakes. (Remember – it’s catch and release!)

Over the past few years the lakes have been stocked with:

Blue Gill
White Amur (Israeli Carp)
Sun Fish
Gold Fish
Fat Head Minnows
Red Ear
Koi

7. What Causes Golden Algae Outbreaks in North or South Lakes?

Golden Algae is a microscopic algae that can be devastating to the health of lakes and fish. Unfortunately, it can be carried by birds, other animals, or simply on the wind and is very difficult to prevent. The recent addition of reclaimed water to the lakes creates a nutrient rich environment for this and other types of algae growth. At the beginning of an outbreak, small amounts of dead fish will be seen.

In order to manage algae outbreaks and other lake health issues, the HOA contracts with lake management specialists who regularly monitor the lake water for problems. Depending on the problem, the lakes are treated with fish and wildlife safe products.

8. Can I Reserve a Park For a Private Event?

The only area that can be reserved for private events is the large Ramada/Pavilion at South Lake Park.  All other areas of South Lake Park and all other parks can be used by residents and their guests on a first-come basis.

If you would like to reserve the Ramada at South Lake please contact Lynette at the Community Services office  lkeating@ccmcnet.com.  A deposit is required.

9. When Will My Wall Be Repaired?

The Estrella and Villages Community Associations provide for maintenance and painting of walls and view fences within neighborhoods. Maintenance is scheduled over a six-year rotation that was established by the Board of Directors.

Common area walls include the exterior wall facing any common area in Estrella (roadways, lakes, etc.) Homeowners maintain 50 percent of the shared cost of a common area wall and 100 percent of neighbor-to-neighbor walls.

Some of the walls in Estrella are currently under litigation.

If your wall is in need of repair that poses a safety hazard, please contact the Facilities Maintenance Department.

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1. How Do I Join a Community Group or Club?

Simple, just show up! 

All community groups and clubs are open to all residents of the community and all residents with an active membership are encouraged to participate! 

For information about a particular group and what they do, please contact the group directly. Their contact info can be found in the back of Life In Estrella magazine and on the groups page of this website. Also, each group's description and contact information can be found on their individual calendar listings.

2. Can I Start My Own Club or Group?

Absolutely! Just keep in mind that in order to be considered an official Estrella Community Group or Club, all meetings and activities must be open to all residents at all times.

There are other stipulations as well, for example, no one person nor entity can benefit either financially or via marketing or gaining of potential clients. For a complete list of guidelines, please review the Estrella Community Group Application Form.

Once you decide you want to start your own group, contact Estrella Lifestyle to set up a quick meeting to discuss your idea. You will need to submit the completed application for group approval via email, or you can drop it off at the Starpointe Front Desk. 

Once the application has been approved, we'll help to promote the new group through our various avenues of marketing and we'll find a day and time to schedule you on the ever growing calendar of Estrella Groups and Clubs!

3. I Have An Upcoming Family Event. Can I Use the Residents Clubs?

What better place to host a private event, than at a beautiful resort-style residents club?

Estrella hosts many private events throughout the year. Everything from large elegant weddings, to baby showers, retirement parties, teen birthdays, and waterpark events.

If you have a special celebration coming up, take a peek at the Estrella Facility Rental Guidelines and see if one of the clubs suits your needs. 

If you have questions or would like to set up a time to tour and discuss what you envision for your special event, contact lkeating@ccmcnet.com.

Thinking of something a little less formal? We also reserve the large pavilion at South Lake Park. Perfect for family gatherings of up to 100 people, this park offers multiple amenities and activities for all ages. Contact lkeating@ccmcnet.com for details and to book.

4. Can I Reserve Space At a Community Park, Lake, or Star Tower For a Family Event?

One of the great things about living in Estrella is the plethora of beautiful common areas we can use. As a resident, you are welcome to utilize all of the parks, trails, Ramadas, the Yacht Club and Star Tower on a first-come, first-serve basis. Please remember that these areas do need to remain open to all residents at all times, so that means there are no reservations for private functions. 

The only area outside of Starpointe and Presidio facilities where reservations are permitted is the South Lake Park Pavilion. Perfect for family gatherings of up to 100 people, this park offers multiple amenities and activities for all ages. Please contact lkeating@ccmcnet.com for details and to book.

5. How Can I Register To Become An Official Residents Club Fitness Instructor or Personal Trainer?

Estrella offers a wide variety of fitness classes for every skill level and interest, and we also have several dedicated trainers eager to help based on your own personal activity needs. 

If you are a certified instructor and interested in starting a class that is not already offered, or if you would like to register as a certified personal trainer at the clubs, please review and return the Fitness Instructor Application to Estrella Lifestyle. From there, we will set up a meeting to discuss your ideas for the class, and determine the day(s)/time(s) that work best for the class to meet. 

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1. How Many Free Guest Passes Are Available Per Each Household?

For 2020, each household has five (5) free guest passes available.

2. Do Guests Need To Sign An Indemnification Form?

Yes, the indemnification form (extended stay) or indemnification form (single day) must be signed by resident owner and their guests. That policy has not changed.

3. Do I Need To Be With My Guests When They Visit a Residents Club?

We encourage residents to accompany their guests. Homeowners are responsible and liable for all acts of their guests.

4. With a Guest Pass, Are Guests Able to Visit Both Clubs, Starpointe and Presidio?

Yes.

5. What Amenities May A Guest Use With A Free Guest Pass?

Guests can enjoy Starpointe and Presidio fitness centers and pools, the Yacht Club at the North Lake, and the Youth Club at Starpointe.

6. Can My Guests Use Guest Passes At The Yacht Club?

Yes. But, your guests must first check in at Starpointe or Presidio to sign the Indemnification Form and pay guest fee or use free pass if authorized by owner.

7. Do I Get Reimbursed For A Guest Pass If The Pool Or Other Amenity Closes For Any Reason (i.e. weather, resident accident, etc.?)

No.

8. Can I Give My Unused Free Passes To Another Resident?

No, the free passes are not transferable.

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1. What Are The Hours of Operation?

COMMUNITY SERVICES OFFICE
17665 W. Elliot Road
Monday- Friday 8:00 a.m. to 5:00 p.m.

Community Patrol
Monday- Friday 6:00 p.m. to 2:30 a.m.
Saturday - Sunday 8:00 a.m. to 5:00 p.m.
Saturday - Sunday 6:00 p.m. to 2:30 a.m. 

STARPOINTE RESIDENTS CLUB 
Fitness Center & Pools 
17665 W. Elliot Road

Monday-Saturday from 5:00am to 9:00pm, Sunday from 8:00am to 7:00pm.  

*Pool is open year round for your enjoyment, but is not heated.

Slides & Big Dipper are open for the summer season, but closed until further notice.


PRESCHOONER CLUB (at Starpointe) Closed until further notice.
Monday through Thursday
8:00 a.m. to 12:00 p.m.
4:00 P.m. to 8:00 p.m.
Friday
8:00 a.m. to 12:00 p.m.
4:00 p.m. to 7:00 p.m.
Saturday
10:00 a.m. to 2:00 p.m.
Sunday/CLOSED

YOUTH CLUB (at Starpointe) Closed until further notice.
Wednesday & Saturday
12:00 p.m. - 4:00 p.m.

SUMMER HOURS (June- August 4th)
Monday - Sunday  
12:00 p.m. -4:00 p.m.  
*August 8th, will resume regular opening hours on weekends from 12:00 p.m. - 4:00 p.m.  

PRESIDIO RESIDENTS CLUB
18209 W. Calistoga
Monday-Saturday from 5:00am to 9:00pm, Sunday from 8:00am to 7:00pm.  

YACHT CLUB 
SUMMER HOURS  (June 1, 2020 - October 3, 2020)
Monday through Thursday: CLOSED  
Friday - Sunday 7:00 a.m. to 3:00 p.m.

WINTER - SPRING HOURS (October 4, 2019 - May 31, 2020)
Monday through Thursday: CLOSED  
Friday - Sunday 8:00 a.m. to 4:00 p.m.

2. CONTACT US

If you would like to correspond with a member of the Estrella management team regarding a community topic, please feel free to send an email to us directly.

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1. How Do I RSVP/Register For An Event?

To register for events, visit LifeInEstrella.com then click on the calendar listing of the event you would like to attend. Then, click on the link to create an event registration account. You will be redirected to a separate website, where you will be asked to create a new password and user ID to register/pay online. Once created, you will not have to repeat this step again. Your event account is separate from your Life In Estrella website account.

As an alternative, registrations may also be completed at both Starpointe and Presidio front desks.

2. Where Can I Find Out More About Estrella Events?

There are multiple ways to find out about Lifestyle's upcoming events. The Lifestyle page on the LifeInEstrella website has upcoming event information as well as flyer attachments. Weekly email newsletters, the monthly Life In Estrella magazine and the official Life In Estrella Facebook page are three great ways to also find out information.  The Starpointe and Presidio Residents Clubs also carry information at their entry desks, on TV monitors (Starpointe only) and on flyers in the magazine racks.  

3. Can a Friend Attend An Event With Me If They Aren't An Estrella Resident?

It depends. Each event's marketing indicates if guests are welcome. If so, there is an automatic guest fee (usually $5) above the cost of a resident ticket. There may also be a resident/household limit on the amount of guests a resident can bring. 

4. How Can I Find Out When the Next Signature Event Is So I Can Save It On My Calendar?

Since Lifestyle hosts approximately 80 events a year, each event needs to wait it's turn to be marketed. Typically you'll see event details approximately 30-45 days in advance. However, we often have the dates of our bigger events planned further out.

To inquire about upcoming signature events, please send an email to hbenigno@ccmcnet.com or estewart@ccmcnet.com. 

5. Is Childcare Available At Events?

Not usually. The PreSchooners Club is available for children potty trained through age 9.  Hours and rates can be found at PreSchooners Club. However, Lifestyle does not arrange for special childcare in relation to Estrella events. 

6. Can I Register And Pay For An Event On My Smart Phone or Computer?

To register for events, visit LifeInEstrella.com then click on the calendar listing of the event you would like to attend. Then, click on the link to create an event registration account. You will be redirected to a separate website, where you will be asked to create a new password and user ID to register/pay online. Once created, you will not have to repeat this step again. Your event account is separate from your website account, and the usernames/passwords are not transferrable.

As an alternative, registrations may also be completed at both Starpointe and Presidio front desks.

7. Why Are Some Events Free And Others Have a Fee?

Estrella Lifestyle plans and offers residents a wide range of incredible events, simple small scale events to the complex and extravagant!  If Lifestyle paid for every expense of each event, a very limited number of activities would be offered to residents each year. By sharing the cost of events and charging a nominal fee to residents, or by working with sponsors and partners to share costs, Lifestyle has the ability to host a multitude (over 80) events a year for residents to enjoy.  

8. Why Do I Have To Preregister for Events?

Event costs, space constraints, vendor guarantees and purchases make it necessary to obtain an accurate count in advance of most Estrella events. Pre registration allows Lifestyle to plan and execute the most successful and cost effective events possible... for you to enjoy. 

9. Lifestyle Events Look Like Fun, How Can I Get Involved and Volunteer?

We love our Lifestyle event volunteers! Just let us know your interests and availability, and we'll contact you when we need help. Events that typically need extra volunteers include Estrella Signature events, Winterfest, Spring Fling, and Halloween Screamfest. Volunteers ages 16 and up are welcome to volunteer.

If you're REALLY looking to get involved, the Estrella Social Committee is another option. Residents are welcome to attend a meeting to get a sense of how the committee functions and what its' purpose is. If you'd like to join, fill out an application for Board consideration. Members are typically added once a year. Our Social Committee volunteers usually have a flexible schedule since they assist at a majority of Lifestyle events. 

10. Does Lifestyle Take Suggestions For Future Events?

Absolutely! We always welcome your suggestions and feedback. The easiest way to reach us is by email, Helene Benigno at hbenigno@ccmcnet.com and Erin Stewart at estewart@ccmcnet.com .

Please keep in mind that there are many considerations that go into selecting the types of events that we do and not every idea is feasible. Also, the Estrella event calendar is scheduled far in advance. Typically, the Lifestyle team begins planning the next year the summer prior. The best time to give us event suggestions is between June and August when planning begins for the next year. 

11. How Can My Business Gain Exposure As A Lifestyle Event Partner or Sponsor?

SPONSORSHIPS
Please get in touch with us! There are typically five event sponsorship opportunities a year that will fit your business goals:

Spring: Spring Fling
Summer: 3rd of July
Fall: Annual Meeting and Halloween Screamfest
Winter: Winterfest

Please send a note to Erin Stewart at estewart@ccmcnet.com for event sponsorship information. Please keep in mind that only one sponsor in each type/category of business is available on a first-come, first-serve basis. Please don't wait to indicate your interest. 

PARTNERSHIPS
To learn more about event partnerships, please contact Helene Benigno at hbenigno@ccmcnet.com . When you become a partner of a Lifestyle event, we provide available space, tables and chairs, two meetings with event planning staff, and event marketing. A limited number of partnerships are available each year. The best time to coordinate partnerships with Lifestyle staff is during the months of June through August, when scheduling the next year's calendar occurs. 

12. Can CantaMia Residents Attend Lifestyle Events?

If a CantaMia resident has opted-in for Estrella Residents Club membership, then they may attend Lifestyle events. CantaMia residents may also attend Estrella events as the guests of Estrella residents (at events that allow guests.) 

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1. What Are the Hours of the Residents Clubs?

PRESIDIO RESIDENTS CLUB (623) 322-7841 

Monday-Saturday from 5:00am to 9:00pm, Sunday from 8:00am to 7:00pm.  

 STARPOINTE RESIDENTS CLUB (623) 386-1949 

Monday-Saturday from 5:00am to 9:00pm, Sunday from 8:00am to 7:00pm.  

*Pool is open year round for your enjoyment, but not heated.  

Slides & Big Dipper are open for the summer season, but are closed until further notice.

2. Can Residents Use Both Starpointe and Presidio Residents Clubs?

Yes if membership has been established and account is in good standing.

3. How Do I Get An Estrella ID Card To Enter The Clubs?

You need to go to the Community Services Office at Starpointe Residents Club and establish your membership.

4. What Should I Do If I Lose My Estrella ID Card?

If you lose your card, you must purchase a new card. The cost is $15 at the Community Services Office.

5. How Do I Get a Guest Pass Form If I Am Not in the Area?

From this website, please download a single day guest form or extended stay guest form, fill it out and mail it in. No copies or emails are accepted as we need the resident owner original signature.

6. What Do I Have To Do to Bring In Guests?

Come to one of the Residents Clubs to fill out a single day guest pass form or extended stay guest pass form. You can also download these forms and mail in a hard copy that you’ve completed. Detailed instructions along with address to mail completed form are provided on the website.

7. How Many Guest Passes Do We Get Per Year?

For 2020 you receive five free guest passes per household. After that, guest passes cost $5 per person, per day, ages three and up. We also offer a discounted guest card that is valid for a seven day consecutive period for $15 per person. The discount cards are available for purchase at both Starpointe and Presidio Residents Clubs. 

8. What Can I Bring To the Pool Areas at Starpointe and Presidio Residents Clubs?

You can bring a small cooler with snacks and non-alcoholic beverages. No commercial food, alcohol or glass is allowed to be brought in to either club. 

Infant flotation devices and noodles are permitted. No toys, balls, or other types of flotation devices are allowed. 

9. Are There Requirements For Children Wearing Diapers In The Pools?

Yes. ALL children who are not fully potty trained must wear a disposable swim diaper, along with a reusable swim diaper. 

Both may be purchased at the front desk of each club. A disposable diaper is $1 and a reusable diaper is $15.

10. How Old Do Residents Have To Be To Use the Pool and Fitness Center Without Supervision?

14 years of age.

11. Can CantaMia Residents Use Starpointe and Presidio Residents Club Amenities?

CantaMia residents can purchase an annual membership at the Community Services Office at Starpointe Residents Club which will allow them use of the amenities at both clubs. Both Residents Clubs have a restaurant which are open to the public so CantaMia residents have access to those and no membership is needed.

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1. What If I Lose My Discount Card?

Cards will not be replaced. There is no refund.

2. Can I Buy More Than One Discount Card?

Yes, you may purchase as many as you like.

3. Do I Have To Buy A Discount Card For Each Guest?

Yes, the discount card is user specific for seven consecutive days. Discount card is non-transferable.

4. What Is The Best Deal For The Discount Card?

If your guest will be using the club at least four days during a seven consecutive day period, purchasing the discount card is the most economical.  If your guest will be using the club only three days or less, is it best to purchase a single day pass which is $5.00.

5. Does The Guest Need to Sign An Indemnification Form?

Yes, the indemnification form must be signed by your guests. That policy has not changed.

6. Do I Need To Be With My Guests When They Visit The Club?

We encourage residents to accompany their guests. Homeowners are responsible and liable for all acts of their guests.

7. Once The Discount Card Has Been Purchased, Can My Guests Visit Both Starpointe and Presidio?

Yes.

8. What Amenities Can A Guest Use With A Discount Card?

Guests can enjoy the Starpointe and Presidio fitness centers and pools, the Yacht Club at the North Lake, and the Youth Club at Starpointe.

9. Can Guests Use The Discount Card At The Yacht Club?

Yes. But, your guests must first check in at Starpointe or Presidio.

10. Do I Get Reimbursed If The Pool Or Other Amenity Closes For Any Reason (weather, resident accident, etc.?)

No.

11. Can I Give My Unused Discount Card To Another Resident Or Guest?

No, the discount cards are not transferable.