Who Do I Contact About My Mailbox?

The HOA maintains the mailbox lights, the supporting structure and the parcel boxes of all VCA monument style mailboxes.  To report an issue with a VCA monument mailbox cluster, please use the Report a Concern section of the website.

The grey ECA mailbox clusters are the property of the U.S. Postal Service and are maintained by the USPS (623) 882-9194.

Mailbox keys are transferred to new homeowners by the builder/seller. The HOA does not provide individual mailbox keys. If a key is lost or damaged, please contact J.K. Postal (602) 332-9380. Replacement services are at the resident’s expense.

If an individual mailbox or mailbox lock is damaged, please contact J.K. Postal for service. This is also done at the resident’s expense. 

Show All Answers

1. What is the Street Sweeping Schedule for My Neighborhood?
2. Who is Responsible For the Landscape Maintenance in Estrella?
3. Who Do I Contact About My Mailbox?
4. Who is Responsible for Estrella Streets and Sidewalks?
5. Who Do I Contact About Problems With Estrella Street lights?
6. What Kind of Fish Do We Have In North and South Lakes?
7. What Causes Golden Algae Outbreaks in North or South Lakes?
8. Can I Reserve a Park For a Private Event?
9. When Will My Wall Be Repaired?