Show All Answers

1. What are the Hours of Operation?

COMMUNITY SERVICES OFFICE
17665 W. Elliot Road
Monday- Friday 8:00 a.m. to 5:00 p.m.

Community Patrol

• Saturday-Sunday: 8:00 a.m.-1:30 a.m.
• Monday: 8:00 p.m.-4:30 a.m.
• Tuesday-Thursday: 5:00 p.m.-4:30 a.m.
• Friday: 5:00 p.m.-1:30 a.m.

STARPOINTE RESIDENTS CLUB
17665 W. Elliot Road 

• Monday-Saturday from 5:00am to 9:00pm 
• Sunday from 8:00am to 7:00pm.  

PRESIDIO RESIDENTS CLUB
18209 W. Calistoga

• Monday-Saturday from 5:00am to 9:00pm 
• Sunday from 8:00am to 7:00pm.  

*Pool is open year round for your enjoyment, but is not heated.

The waterslides at the Starpointe Residents Club are open:
•    Friday-Saturday: 11:00-a.m. - 8:00 p.m.
•    Sunday: 11:00 a.m. - 6:30 p.m.

PRESCHOONER CLUB (at Starpointe)

YOUTH CLUB (at Starpointe) 

YACHT CLUB
SUMMER HOURS (June 1 - September 30)
Monday through Thursday: CLOSED
Friday - Sunday 7:00 a.m. to 3:00 p.m.

WINTER - SPRING HOURS (October 1-May 31)
Monday through Thursday: CLOSED
Friday - Sunday 8:00 a.m. to 4:00 p.m.

2. CONTACT US

If you would like to correspond with a member of the Estrella management team regarding a community topic, please feel free to send an email to us directly.

3. How do I create a website account or reset my account password?

Start the Access Process 

1. Find the “Sign-In” tab in the top right corner.
2. Click on “Request to Have a Member Account ” and follow the prompts.
3. Fill out the brief info sheet completely and accurately.
4. Check your inbox and spam folder. You’ll receive the first email from CIVIC PLUS saying we’ve received your request and that it is being processed.
5. Soon after, you will receive a second CIVIC PLUS email that asks you to return to the website to create a password. Please respond to this email within 24 hours to prevent the email link from expiring. If you cannot respond to the email in time, don’t worry. You may return to www.LifeInEstrella.com to reset your password to generate the same response. 

If there is a brief lull between the two emails please do not repeatedly request login access.

Set or Reset Your Password

1. Click on “sign in” in the upper right corner.
2. Enter your email address.
3. Click on the link that says “Forgot password”
4. Watch your email inbox for prompts.