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1. What If I Lose My Discount Card?

Unfortunately, cards will not be replaced and there is no refund.

2. Can I Buy More Than One Discount Card?

Yes, you may purchase as many as you like.

3. Do I Have To Buy A Discount Card For Each Guest?

Yes, the discount card is user-specific for seven consecutive days. It is non-transferable.

4. What Is The Best Deal For The Discount Card?

If your guest will be using the pools at the Residents Clubs at least four days during a seven consecutive day period, purchasing the $15 discount card is the most economical choice.  If your guest will be using pools at the clubs only three days or less, is it best to purchase a single day pass, which is $5.00.

5. Does The Guest Need to Sign An Indemnification Form?

Yes, the indemnification form must be signed by your guests. That policy has not changed.

6. Do I Need To Be With My Guests When They Visit The Club?

Residents will only need to accompany their guests when signing the indemnification form. Homeowners are responsible and liable for all acts of their guests.

7. Once The Discount Card Has Been Purchased, Can My Guests Visit Both Starpointe and Presidio?

Yes, your guests can visit the large swimming pools at both the Starpointe and Presidio Residents Clubs. As a reminder, the Presidio pool is heated; the pool at Starpointe is not.

8. What Amenities Can A Guest Use With A Discount Card?

Guests can enjoy the pools at  Starpointe and Presidio, and the Yacht Club at North Lake. As a reminder, the Presidio pool is heated; the pool at Starpointe is not. 

9. Can Guests Use The Discount Card At The Yacht Club?

Yes, but your guests must first check in at Starpointe or Presidio.

10. Do I Get Reimbursed If The Pool Or Other Amenity Closes For Any Reason (weather, resident accident, etc.?)

Reimbursements are not provided in these situations.

11. Can I Give My Unused Discount Card To Another Resident Or Guest?

No, the discount cards are not transferable.